Immediate action: if a cloud snapshot exists, uninstall then reinstall the messenger and select the restore from Google Drive option using the same Google account and phone number; the app will detect the latest cloud backup and apply it during setup. If no cloud snapshot is available, locate the latest msgstore-YYYY-MM-DD.1.db.crypt12 (or msgstore.db.crypt12) file in the messenger’s Databases folder on internal storage, copy it to the device root, rename to msgstore.db.crypt12, then reinstall the app to trigger a local restore. Use USB MTP or adb pull if direct file access is needed.
Cloud snapshots are tied to a Google account and the phone number registered in the messenger; they are created automatically (daily by default, around 02:00 local time) and the app shows the backup timestamp in Settings → Backups. Local copies are generated each night and the client retains a rolling set (typically seven daily files). If end-to-end backup encryption was enabled, you must supply the backup password or encryption key during restore – without it the archived database remains unreadable.
Third-party recovery utilities can attempt deeper file-level extraction, but use them only after exporting critical threads via the app’s “export conversation” option (email or cloud) and after verifying the tool’s reputation and permissions. To reduce future risk, enable daily cloud snapshots, keep local backups intact during transfers, and periodically export any high-priority message threads to a separate archive outside the messenger.
Verify WhatsApp Backup and Account
Confirm Google Drive backup timestamp immediately: open drive.google.com (desktop) or the Drive app → Menu → Backups; locate the backup entry corresponding to your account/phone number and verify the “Last backup” date is after the messages you need and the size is not zero (typical non-empty backups are >100 KB).
Check on-device local backup files: use a file manager to open internal storage → the messaging-app folder → Databases; verify presence of files named msgstore-YYYY-MM-DD.1.db.crypt12 (or similar crypt version), confirm the file modification date and that file size aligns with expected history.
Ensure identical phone number and account: confirm the phone number shown in the app’s Account section matches the SIM number on the device; verify the Google account used for Drive backups is the same account currently signed in under device Accounts → Google.
Verify backup encryption settings and key availability: if encrypted backups are enabled, make sure you have the 64-digit key or the chosen password stored offline; without that key/password the encrypted backup is unreadable. Check the app’s Backup options to see whether end-to-end encrypted backups were activated and export or record the key now if possible.
Confirm Drive permissions and Play Services status: open device Settings → Apps → Google Play services and ensure Play Services is enabled and up to date; in Google Account permissions (myaccount.google.com/permissions) confirm the messaging app has Drive access. Revoke and re-grant Drive access only if the backup entry still does not appear.
Compare timestamps and sizes before any reinstallation: if the local msgstore file is newer than the Drive entry, make a manual copy of that file to a safe folder (and to a computer) before taking further steps; if Drive is newer, confirm network stability and that the device is signed into the same Google account used to create that Drive backup.
Create an immediate manual backup: trigger an in-app manual backup to Drive and verify the new timestamp both in the Drive Backups list and in the local Databases folder; keep battery above 40% and use Wi‑Fi to avoid interrupted uploads.
Check Google Drive backup date
Open the Google Drive app → menu (three lines) → Backups; on desktop go to drive.google.com/drive/backups. The backup list shows entries for device and app backups with a “Last backup” timestamp and size.
Tap the messaging-app entry to view detailed metadata: exact date/time, backup size, and which components were included (media or messages). When you liked this information and also you want to be given guidance relating to 1xbet ios kindly visit our web-site. On web, click the backup row to reveal the same fields.
Compare the “Last backup” timestamp to the moment content was removed. If the timestamp is earlier than that moment, the backup will not contain newer items; if it is later, the copy should include them.
If the displayed time looks unexpected, confirm device clock and account timezone: Settings → System → Date & time → use network-provided time. Drive timestamps may appear in UTC or the account’s timezone, so adjust your comparison accordingly.
No backup entry visible for the messaging app? Refresh the Drive app (pull-to-refresh) and check a second Google account if multiple are present (tap profile icon). Also confirm available Drive storage – a full quota can block scheduled backups.
If the timestamp matches the period you need, reinstall the messaging app from Play Store, register with the same phone number and Google account, and accept the restore prompt when offered; the restore will use the Drive backup with that timestamp.
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