From Amateur to Specialist: Yingmi Describes Exactly How to Help European International Excursion Guides Grow
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On the rock steps of the Roman Colosseum, Xiao Li, that had actually just completed 3 months of directing tours in Europe, was holding an ordinary loudspeaker to tell the tale of gladiators. Nevertheless, throughout him was the sound of tourists, and the voices of the various other scenic tour groups additionally mixed in. Several French visitors frowned, plainly not understanding the English description, and could just follow the crowd thoughtlessly; when they relocated to the Vatican Museum, the tourists crowded around the “Genesis” mural developed a three-layered crowd, and Xiao Li needed to yell noisally to duplicate the explanation for a very long time prior to her voice was stressed – This was not just Xiao Li’s trouble. Numerous brand-new European worldwide tour guides additionally stopped working in these matters.
To lead an excellent trip in Europe, loving European society alone is insufficient. One should go through the procedure of looking into, building up social expertise, exercising functional skills, and selecting the right tools, step by step, to develop a solid foundation. And Yingmi, that has remained in the area of leading tools for 15 years, and their household’s solution strategies that are customized to European situations, can specifically aid tourist guide fix issues such as language barriers and confusing descriptions. It can be considered as a trusted assistant.
The first step: ying mi First, obtain the certification and language abilities. This is the foundation for earning a living.
The needs for tourist guide differ in different European countries, but without a certification, it is most definitely not enabled. This is the entry-level secret. Initially, one should get a certification recognized by the European Union, such as the “European Tour Guide Certification”. Obtaining this certificate not only needs passing the language examination however also requires a comprehensive understanding of European society and background. Some nations might also require added examinations on local knowledge – For example, when directing in Italy, recognizing only the Roman Colosseum is inadequate; one have to have the ability to discuss the middle ages features of different exhibition areas and even understand exactly how the pets were carried through the below ground flows of the Colosseum; when directing in France, one should be familiar with the background of the 3 treasures of the Louvre, including the number of crystal lights in the mirror hall and where the king held the dance events in the past.
Some Schengen nations have their very own independent certifications, such as “Guida Turistica” in Italy and “Reiseleiter” in Germany. With these certifications, assisting scenic tours can save a great deal of difficulty – For example, when going into the Uffizi Gallery in Florence, a certified tour guide can take the unique flow and doesn’t need to wait in line with the vacationers for numerous hours.
Language is the most critical. English must be proficient, and one must additionally have the ability to speak 1-2 European local languages – When leading to Provence, having the ability to speak to the vineyard owner in French may enable you to supply the vacationers a couple of glasses of new red wine; at the Munich Oktoberfest, informing the story of beer brewing in German will make the visitors really feel more linked to it. But even one of the most competent tourist guide may not be able to handle all minor languages, such as when encountering vacationers from Sweden or Portugal, depending exclusively on lip-reading will not be enough.
At this time, Yingmi’s multilingual directed trip solution enters into play: They have an HM8.0 multilingual system, which includes mainstream languages such as English, French, and German by default. If there are travelers with minor language skills in the team, they can additionally personalize material in Swedish or Portuguese in advance. With Yingmi’s i7 ear-mounted assisted trip device, visitors can select the language they know with to pay attention, and the guide no longer requires to maintain inspecting the multilingual translation, simply concentrating on leading the course and adding some little stories.
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The 2nd step: Cultivate deeper society and make the path extra in-depth.
The fascinating parts of Europe are done in those small details – In the St. Mark’s Square in Venice, one have to recognize why the rock pieces in the square change color when they get wet and have a bit of a “pigeon pattern”; in the Golden Hall of Vienna, one can discuss how the Strauß family’s music ratings were protected, including the details of the instruments made use of during the performance; when guiding to Santorini in Greece, one should clarify to the vacationers why the houses are painted in blue and white, not only for the elegance however likewise due to the fact that it reflects the sunlight of the Aegean Sea and makes it much less warm in summertime.
These points can not be learned in a hurry. It requires a great deal of persistence. Read several books on European art background on a regular basis, such as Gombrich’s “The Story of Art”. Do not simply review the message, but additionally write the little habits of the Renaissance painters pointed out in the books. The neighborhood tourist authorities commonly supply online training courses as well, such as the “Analysis of Renaissance Architecture” program offered by the Italian Social Heritage Company. By adhering to along, you can learn many fascinating realities. It’s likewise best to take a couple of excursions with skilled tour guides to learn how they make completely dry background come alive – as an example, when speaking about Roman bathrooms, don’t just say “It was integrated in the second century advertisement”, yet state “The Romans not only bathed here, yet additionally review in the surrounding library and got treats in the shops, similar to a contemporary leisure facility, also youngsters enjoyed to collect here.”
The course planning also needs cautious factor to consider. Do not just go to the timeless destinations. For instance, in the “10-day excursion of France, Italy and Switzerland”, in Paris, don’t just invest one hour at the Louvre and afterwards leave. Leave half a day for visitors to slowly see the “Mona Lisa” and then see the Venus sculpture; in Interlaken, Switzerland, besides going to the Jungfrau Aletsch Bietschhorn, tourists can additionally include a day of hiking in the surrounding towns to see how the citizens live at the foot of the Alps and taste the regional cheese and hot pot. If the client has unique needs, you can additionally produce themed routes, such as “The Islamic Society Scenic Tour of Spain”, starting from the Alhambra Palace in Granada and ending at the Great Mosque of Cordoba, attaching the building stories of the Moors’ regulation.
When leading such routes, Yingmi’s zone-based explanation system is extremely practical. It makes use of LD high-precision positioning and integrates three placing methods: RFID, infrared, and Wi-fi. From the Sagrada Familia in Barcelona to the Miral House, there’s no demand for the overview to by hand change the devices. The description web content will immediately switch over to the subject of “Making use of natural elements to make structures” by Gaudi, such as exactly how to pick up from honeycombs to design the roofing and exactly how to imitate tree trunks to make columns. Additionally, it has 4GFSK signal innovation, which can divide the voices of various groups – even if there are three teams discussing in the Sagrada Familia hall at the same time, visitors can still listen to clearly “Why did Gaudi make the church’s spire spiral-shaped and carve Bible stories on it ？”. There’s no requirement to crowd around the overview to listen
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The 3rd step: Technique makes ideal, and emergency handling must be strong
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European tourist guide have a really active day. From morning when they advise vacationers to collect at the resort to evening when they aid tourists address area problems, everything has to be taken care of. Poor sensible abilities will certainly cause turmoil in the excursion group. For instance, when leading a tour to the Leaning Tower of Pisa in Italy, it’s required to check the opening hours in advance and avoid the height travel team time at 10 a.m., or else simply queuing alone might take an hour; if tourists want to buy local souvenirs, they need to be directed to the legitimate stores, and they should not be caused acquire phony goods – for instance, in a leather goods shop in Florence, visitors should be informed how to inspect the natural leather high quality to avoid wasting cash
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Equipment monitoring is likewise a large difficulty. Many European picturesque areas do not allow the use of high-power speakers. For example, in Vatican City, as soon as an audio speaker is made use of, the staff will certainly remind them. Right now, the lightweight equipment of Yingmi is suitable: the M7 chest-mounted one considers just a couple of grams and seems it’s not attached, not affecting the overview’s capacity to bring things during the excursion; the battery life is additionally superior, and it can be billed when and used for 24 hr, from morning to evening without requiring to recharge in the center. Northern Europe has many rainy days, and this equipment is also splash-proof, and it’s not scared of getting a little rain, still able to use
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Emergency situation managing needs to be practiced. Typical problems when leading a trip: tourists getting shed, all of a sudden falling ill, and weather condition changes. For example, in the Louvre in Paris, in such a large venue, if a vacationer obtains lost, open the positioning system of Yingmi, and quickly find out where the traveler is, without having to yell all over the place; if a vacationer has altitude sickness while hiking in the Alps, they need to know the location of the nearby emergency situation station, and at the same time make use of the group program of the tools to tell various other vacationers “Don’t panic, we have actually currently spoken to the emergency situation services, let’s wait below for a while”, maintain everyone’s emotions
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The 4th step: Make use of the ideal technological tools, and solutions can be updated to a greater degree
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Nowadays, travelers going to Europe, particularly youngsters, like even more intelligent experiences. If tour guides still count exclusively on verbal explanations, they will certainly fall back. Yingmi’s intelligent tour guide application and WeChat mini-program are rather hassle-free: simply check the QR code on the scenic area and travelers can pay attention to the descriptions, sight photos and video clips, and review message
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Information monitoring can additionally help tour guides maximize their solutions. Yingmi’s system can gather visitor data, such as “which picturesque place did the visitors stay at the longest” and “which language’s descriptions do they prefer”. Based upon these information, change the path – as an example, if it is located that travelers spent the lengthiest time at Mozart’s former home in Salzburg, Austria, next time when leading a trip, leave 20 more minutes and inform even more tales regarding Mozart’s youth; if there are extra Japanese vacationers, tell Yingmi to include Japanese descriptions. The system can additionally instantly generate records, such as “This excursion team went to 12 breathtaking spots, Yingmi devices had no problems, and the vacationer satisfaction price was 92%”. It is also convenient to report to travel agencies and can be made use of to gather cases for oneself
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To be an excellent global tour guide in Europe, having excitement alone is not nearly enough; it requires “tough abilities + great tools” to gradually boost – certifications are the stepping stone, social knowledge is the confidence, sensible skills are the guarantee, and Yingmi’s such explanations customized to European scenarios can aid tour guides fix lots of problems. Yingmi has been in this service for 15 years, covering European exhibit halls, scenic areas, and outdoor paths, and can customize plans according to visit group kinds – for family excursions, it focuses on communication, for premium trips, it offers specialist material. Before the tour, they show just how to utilize the equipment, and there is always someone online 365 days a year for after-sales solution
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With these supports, tourist guide can concentrate extra on informing European tales well – nevertheless, what visitors remember is not just how high the Eiffel Tower is, however the “When Mozart constructed this tower, numerous Parisians opposed it, stating it was awful, however after its completion, it ended up being an icon” – such little stories.
